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Remote Support

Many of our clients do not have the in-house support to maintain their databases, load new case data and customize their databases. Wells LitSupport can provide these services either on-site or remotely. This saves you time and ultimately money for your client, by getting things done fast! 

We can work independently or with a respresentative of your choice.  Your representative can be part of the process, learning during actual case building, until we work outselves out of a job.

Wells LitSupport Edit DII Files
Wells LitSupport Convert Load File Types
Wells LitSupport Load Images, eDiscovery and OCR
Wells LitSupport Add Customized Fields to the database
Wells LitSupport Import Coded Data and metadata
Wells LitSupport Maintenance and Backups (outside of normal IT backups)
Wells Litsupport Coordinate with vendors for correction, edits or updates

The need for these services seldom falls within the hours of 8-5, Monday through Friday and when you need help, you need help NOW.

Wells LitSupport Remote Summation Support, Remote Summation Training
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We recognize the need for security and confidentiality. 
Please see our Privacy and Remote Access policies.

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